Cue connector for Okou
Connect Cue to read and manage call-centre accounts, contacts, campaigns, call sessions, users, teams, custom fields, and organizations through its REST API.
Sales & operations · Cue API Token
Use Cue in Okou
Use Cue to read and manage call-centre accounts, contacts, campaigns, call sessions, custom fields, organizations, SmartScripts, teams, and users through the Cue REST API.
Once connected, supported Cue actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Cue
- Read Cue accounts visible to the authenticated user.
- Read Cue call session records.
- Read Cue campaigns.
- Read Cue contacts visible to the authenticated user.
- Read Cue custom fields.
- Read Cue standard field metadata.
- Read Cue organization details and merge metadata.
- Read Cue SmartScript versions, questions, and objections.
How the Cue connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Cue
Choose Cue API Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Cue securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Cue API Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Cue covers
The topics this connector's published operations touch.
- cue
- itscue
- call centre
- contact centre
- accounts
- contacts
Cue connector questions
- What can Okou do with Cue?
- Connect Cue to read and manage call-centre accounts, contacts, campaigns, call sessions, users, teams, custom fields, and organizations through its REST API. Documented actions include: Read Cue accounts visible to the authenticated user. Read Cue call session records.
- How do I connect Cue to Okou?
- Connect Cue using Cue API Token. The connection controls which supported actions a workflow can use.
- Can Cue run in an automated workflow?
- Yes. After it is connected, supported Cue actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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