Textline connector for Okou
Connect Textline to read and manage business texting conversations, contacts, surveys, account data, and reporting through the official API.
Communication · API Access Token
Use Textline in Okou
Textline API for business texting conversations, contacts, surveys, account data, and reporting.
Once connected, supported Textline actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Textline
- Send internal conversation actions, add whispers, resolve conversations, or transfer assignments.
- Send or schedule Textline announcements to selected contacts; delivery can affect provider metrics, quotas, or charges.
- Read Textline surveys and survey responses.
- Create or change Textline contacts and their consent, archive, block, or subscription state.
- Change Textline agent availability and other account-scoped operational state.
- Read Textline reporting conversations and posts with account-scoped message data.
- Read Textline conversations, conversation posts, dispositions, and conversation searches.
- Import a post into Textline as if it came from a customer, changing conversation history.
How the Textline connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Textline
Choose API Access Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Textline securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Access Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Textline covers
The topics this connector's published operations touch.
- textline
- business texting
- sms
- messaging
- conversations
- contacts
Textline connector questions
- What can Okou do with Textline?
- Connect Textline to read and manage business texting conversations, contacts, surveys, account data, and reporting through the official API. Documented actions include: Send internal conversation actions, add whispers, resolve conversations, or transfer assignments. Send or schedule Textline announcements to selected contacts; delivery can affect provider metrics, quotas, or charges.
- How do I connect Textline to Okou?
- Connect Textline using API Access Token. The connection controls which supported actions a workflow can use.
- Can Textline run in an automated workflow?
- Yes. After it is connected, supported Textline actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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