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Zacx connector for Okou

Connect Zacx to inspect WhatsApp customer communication, contacts, workspace metadata, reports, and wallet credits through the read-only API.

Communication · API key

Sign up to use Zacx

Use Zacx in Okou

Use Zacx, also known as Zacx WhatsApp API or Zacx Public API, to read message status, active chat status, contacts, workspace metadata, reports, and wallet credits.

Once connected, supported Zacx actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.

What you can do with Zacx

  • Read the delivery status of a Zacx WhatsApp message.
  • Read whether a Zacx contact chat window is active.
  • Read a Zacx workspace contact by phone number or email.
  • Read the users in a Zacx workspace.
  • Read Zacx workspace message and template reports.
  • Read Zacx CRM custom-field definitions.
  • Read the tags in a Zacx workspace.
  • Read Zacx workspace wallet credits and currency.

How the Zacx connector works

A connected service becomes one permissioned step in the work you hand off.

  1. 1

    Connect Zacx

    Choose API key.

  2. 2

    Choose the work

    Use only the supported actions your workflow needs.

  3. 3

    Run it your way

    Start it once, schedule it, or attach an event trigger.

Connect Zacx securely

Use the connection method that fits your account and grant only the access the workflow needs.

  • API key

Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.

What Zacx covers

The topics this connector's published operations touch.

  • zacx
  • whatsapp
  • business messaging
  • customer communication
  • crm
  • workspace reports

Zacx connector questions

What can Okou do with Zacx?
Connect Zacx to inspect WhatsApp customer communication, contacts, workspace metadata, reports, and wallet credits through the read-only API. Documented actions include: Read the delivery status of a Zacx WhatsApp message. Read whether a Zacx contact chat window is active.
How do I connect Zacx to Okou?
Connect Zacx using API key. The connection controls which supported actions a workflow can use.
Can Zacx run in an automated workflow?
Yes. After it is connected, supported Zacx actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.

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