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Zoko connector for Okou

Connect Zoko to read and manage WhatsApp customers, messages, agents, teams, templates, and webhooks.

Communication · API Key

Use Zoko in Okou

Zoko API for WhatsApp customer, message, agent, team, template, and webhook data.

Once connected, supported Zoko actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.

What you can do with Zoko

  • Read approved WhatsApp message templates available to the Zoko account.
  • Read Zoko message details and delivery history without changing message state.
  • Read Zoko customer lists and customer details, including account-scoped assignment metadata.
  • Read the properties attached to a Zoko customer, including private account-scoped property data.
  • Read the tags attached to a Zoko customer.
  • Read Zoko agent and team lists or account-scoped agent details.
  • Read Zoko webhook registrations, including challenge tokens that must be treated as reusable verification secrets.
  • Send an outbound WhatsApp message through Zoko; this affects a customer conversation and is not default-allowed.

How the Zoko connector works

A connected service becomes one permissioned step in the work you hand off.

  1. 1

    Connect Zoko

    Choose API Key.

  2. 2

    Choose the work

    Use only the supported actions your workflow needs.

  3. 3

    Run it your way

    Start it once, schedule it, or attach an event trigger.

Connect Zoko securely

Use the connection method that fits your account and grant only the access the workflow needs.

  • API Key

Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.

What Zoko covers

The topics this connector's published operations touch.

  • whatsapp
  • whatsapp commerce
  • customer messaging
  • customer support
  • chat

Zoko connector questions

What can Okou do with Zoko?
Connect Zoko to read and manage WhatsApp customers, messages, agents, teams, templates, and webhooks. Documented actions include: Read approved WhatsApp message templates available to the Zoko account. Read Zoko message details and delivery history without changing message state.
How do I connect Zoko to Okou?
Connect Zoko using API Key. The connection controls which supported actions a workflow can use.
Can Zoko run in an automated workflow?
Yes. After it is connected, supported Zoko actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.

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