Channel Talk connector for Okou
Connect Channel Talk to inspect channel configuration, people, conversations, events, marketing records, and meet data through its read-only Open API.
Communication · Access Key and Access Secret
Use Channel Talk in Okou
Use Channel Talk (Channel.io) to inspect channel settings, managers, users, conversations, campaigns, events, and meet records through the read-only Open API.
Once connected, supported Channel Talk actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Channel Talk
- Read the current Channel Talk channel profile and operating state.
- Read Channel Talk manager and user profiles.
- Read Channel Talk user chats, groups, sessions, messages, and thread metadata.
- Read Channel Talk campaigns, one-time messages, and their delivery records.
- Read user event records from Channel Talk.
- Read Channel Talk meet call logs, managers, wrap-up times, and transcription messages.
- Read Channel Talk bot and chat-tag configuration.
- Read Channel Talk webhook configuration, including HMAC verification tokens; this permission is ask-gated.
How the Channel Talk connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Channel Talk
Choose Access Key and Access Secret.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Channel Talk securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Access Key and Access Secret
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Channel Talk covers
The topics this connector's published operations touch.
- channel talk
- customer support
- live chat
- messaging
- customer engagement
Channel Talk connector questions
- What can Okou do with Channel Talk?
- Connect Channel Talk to inspect channel configuration, people, conversations, events, marketing records, and meet data through its read-only Open API. Documented actions include: Read the current Channel Talk channel profile and operating state. Read Channel Talk manager and user profiles.
- How do I connect Channel Talk to Okou?
- Connect Channel Talk using Access Key and Access Secret. The connection controls which supported actions a workflow can use.
- Can Channel Talk run in an automated workflow?
- Yes. After it is connected, supported Channel Talk actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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