Channels connector for Okou
Connect Channels App to read contacts, calls, phone numbers, recordings, account finance, reports, users, and Do Not Call data through the official API.
Communication · Channels API key
Use Channels in Okou
Use the official Channels App API for read-only contacts, calls, phone numbers, recordings, finance, reports, users, and Do Not Call data.
Once connected, supported Channels actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Channels
- Read account users, existence checks, and user statistics.
- Read contacts, contact details, contact history, and alternative phone numbers.
- Read phone numbers assigned to the Channels account.
- Read Do Not Call list history and number status history.
- Read call history and individual call details.
- List public recording and archive links. These links are bearer-like access URLs and are not default-allowed.
- Read account balance, plan destinations, and subscription metadata.
- Read the account billing and call-effectiveness report.
How the Channels connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Channels
Choose Channels API key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Channels securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Channels API key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
What Channels covers
The topics this connector's published operations touch.
- telephony
- customer support
- call management
- contact management
- call recordings
- business phone
Channels connector questions
- What can Okou do with Channels?
- Connect Channels App to read contacts, calls, phone numbers, recordings, account finance, reports, users, and Do Not Call data through the official API. Documented actions include: Read account users, existence checks, and user statistics. Read contacts, contact details, contact history, and alternative phone numbers.
- How do I connect Channels to Okou?
- Connect Channels using Channels API key. The connection controls which supported actions a workflow can use.
- Can Channels run in an automated workflow?
- Yes. After it is connected, supported Channels actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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